Privacy Policy

Effective Date: 12-11-2024

At ALILE Freight Brokerage INC., we take your privacy seriously. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to protect it. By accessing or using our website and services, you agree to the terms and conditions outlined in this policy.

1. Information We Collect

When you visit our website or complete our online forms, we may collect the following types of personal information:

  • Contact Information: Name, address, email address, phone number
  • Vehicle Information: Vehicle type, model, year, and transport details
  • Payment Information: Billing details when applicable
  • Communication Details: Any communications you send us, including emails, phone calls, or messages.

2. How We Use Your Information

The information we collect is used to provide you with the best service possible, including:

  • Processing your vehicle transport requests and orders
  • Communicating with you regarding your shipment status
  • Providing customer support and responding to your inquiries
  • Improving our website and services
  • Sending you marketing and promotional materials if you have opted-in to receive them

3. Sharing of Information

We do not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted partners who assist us in operating our website, conducting business, and delivering services to you. These partners are obligated to protect your information.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal request, such as a court order or subpoena.

4. Communication Policy (SMS, Calls, and Emails)

As part of our services, you may receive calls, SMS messages, and emails related to your request or order. This includes, but is not limited to, updates about your vehicle transport, payment reminders, and customer service inquiries. By submitting your contact details through our online form, you consent to receive these communications.

  • SMS Communication: We may send SMS messages regarding updates and important information about your vehicle transport. Standard message rates may apply.
  • Phone Calls: Our team may contact you at the phone number you provided to discuss your order, offer assistance, or provide updates on your vehicle shipment.
  • Emails: You may receive confirmation emails, status updates, and promotional materials from ALILE Freight Brokerage INC. If you wish to opt-out of promotional emails, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

5. Data Security

We implement a variety of security measures to ensure the safety of your personal information. These include encryption, secure servers, and regular security audits. While we strive to protect your data, please understand that no method of online transmission or storage is 100% secure.

6. Cookies

We use cookies to enhance your experience while using our website. Cookies are small text files stored on your device that help us analyze site traffic and personalize your experience. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

  • Access: Request copies of the personal data we hold about you.
  • Rectification: Request that we correct any inaccuracies in your personal data.
  • Erasure: Request that we delete your personal data, subject to certain legal restrictions.
  • Opt-out: Opt-out of receiving promotional communications at any time by clicking the unsubscribe link in emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you need assistance with your personal data, please contact us at:

ALILE Freight Brokerage INC.
Phone: 888-508-5816
Email: